1. Who We Are

Our website address is: https://www.guaichongcn.com/

Data Controller: Zhejiang Guaichong Intelligent Technology Co., Ltd.

We are a professional manufacturer focusing on the research, development, production and sales of outdoor utility infrastructure, specializing in smart power and water pedestals for residential, garden, marina, RV and commercial outdoor scenarios. We collect and process your personal data solely for business inquiry, quotation, technical document delivery, after-sales support and industry marketing communication.

Contact Email for privacy requests: even@guaichongcn.com
Phone: +86 17328812982

2. Information We Collect From Inquiry & Download Forms

When you submit our contact form, quotation request form or document download form, we voluntarily collect the information you fill in, including your full name, company name, job title, email address, phone number, country, and your demand for power and water pedestals.

This data is only used to reply to your inquiry, send technical brochures, provide customized solutions and follow up business cooperation. We will not send irrelevant spam emails without your separate consent.

3. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use functional cookies from Google Analytics and Google Ads to analyze website traffic and optimize our product promotion. You may disable non-essential cookies via our cookie consent banner at any time.

6. Embedded content from other websites

Articles on this site may include embedded content (e.g. YouTube videos, product images, industry articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We share your inquiry data with our authorized third-party service providers only when necessary, including form service provider Fluent Forms, email delivery service, spam detection tool and cloud storage platform. All processors are bound by strict data protection agreements.

We will NOT sell, trade, rent or disclose your personal identifiable information to any irrelevant third parties without your explicit written consent, unless required by local laws and judicial orders.

For order fulfillment, we may share necessary delivery information with logistics partners only when you place formal orders with us.

8. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely for anti-spam management.

Inquiry, quotation and document download form records will be stored for 5 years after the last communication, for business follow-up, after-sales service and accounting compliance requirements. After the retention period expires, your personal data will be permanently erased.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.

9. What rights you have over your data

If you have submitted inquiry forms, left comments or registered an account on this site, you can:

• Request to receive an exported file of all personal data we hold about you;
• Request us to correct inaccurate personal information;
• Request full erasure of all your personal data stored on our system;
• Restrict or object to our marketing communication based on your personal data;
• Request data portability in machine-readable format.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise your rights, send a verification request to even@guaichongcn.com. We will respond to your application within 30 working days.

10. Where your data is sent

Visitor comments may be checked through an automated spam detection service hosted overseas.

Your personal data may be processed and stored on cloud servers located within and outside China. We adopt SSL encryption, access permission control and regular security audits to protect your data in accordance with international data protection standards such as GDPR.

11. Data Security Measures

Our website uses full SSL HTTPS encryption for all data transmission. Internal staff can only access your business data with authorized permission, and all third-party service providers are required to sign data confidentiality agreements to prevent unauthorized leakage, loss or abuse of your personal information.

12. California Consumer Rights (CCPA Compliance)

If you are a resident of California, United States, you have the right to opt out of any sale or cross-sharing of your personal data for advertising purposes. You may submit your opt-out request via our privacy contact email. We do not sell your personal data for commercial profit.

13. Minors Protection

Our website and services target industrial enterprise purchasers and professional buyers. We do not intentionally collect personal information from individuals under 18 years old. If we accidentally obtain minor’s data, we will delete it immediately once identified.

14. Policy Updates

We reserve the right to update this Privacy Policy periodically. Any revisions will be published on this page with updated date. By continuing to use our website after changes take effect, you agree to the revised policy terms.